Privacy Policy

1. Introduction

Vijaya Gold Company ("we," "us," or "our"), located in Tirupati, Andhra Pradesh, is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your information when you visit our website or use our gold and silver buying services.

2. Information We Collect

We may collect the following types of personal information:

• check_circle Identity Information: Full name, date of birth, and government-issued ID details (Aadhaar, PAN, Driving License) as required by law for gold transactions.
• check_circle Contact Information: Phone number, email address, and residential address.
• check_circle Transaction Information: Details of gold or silver items you bring to us, weight, purity test results, valuation amounts, and payment details.
• check_circle Website Usage Data: IP address, browser type, pages visited, and cookies for improving our website experience.

3. How We Use Your Information

We use your personal information for the following purposes:

• check_circle To process your gold and silver buying transactions accurately and fairly.
• check_circle To verify your identity as required by Indian government regulations for precious metal transactions.
• check_circle To contact you regarding your inquiries, quotes, or transaction updates.
• check_circle To comply with legal and regulatory requirements, including tax and anti-money laundering laws.
• check_circle To improve our website and services based on usage patterns.

4. Data Protection & Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All transaction records are stored securely and access is restricted to authorized personnel only. We do not store sensitive financial information (like bank account details) beyond what is necessary to complete your transaction.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• check_circle Legal Compliance: When required by law, regulation, or government authorities.
• check_circle Banking Partners: With banks for processing pledged gold releases, with your explicit consent.
• check_circle Service Providers: With trusted service providers who assist in our operations, under strict confidentiality agreements.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

7. Your Rights

You have the right to:

• check_circle Request access to the personal data we hold about you.
• check_circle Request correction of inaccurate or incomplete data.
• check_circle Request deletion of your data, subject to legal retention requirements.
• check_circle Withdraw consent for marketing communications at any time.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws and regulations. Transaction records are maintained as per Indian regulatory requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.